What Our FAQ Actually Covers
These answers come straight from our support team — the real questions submitted through live chat and email. We cover how to fund your account using PayPal, Venmo, or a Play+ prepaid card; how identity verification works before your first withdrawal; and what state-level access means for you. If you're in New York or Los Angeles and wondering whether you're in an
eligible state, the eligibility question below explains the framework clearly. We also address what happens if a deposit doesn't land right away, how to update account details, and how our mobile site behaves on iOS and Android. Nothing here is filler — if your question isn't on this page, our live chat team handles it directly.
- PayPal
- Venmo
- Play+ prepaid
- Live chat support